4 Key Non-Traditional IDs You Can Accept to Open New Accounts webinar (recorded)

Access available March 13–September 13, 2013
Cost: $219
Credit unions with less than $10 million in assets receive a $50 discount. Apply promo code 0950SMALL during checkout.

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About This Event

Are you confused as to what types of foreign ID and documentation you can accept to open accounts? Join Coopera as we explore four common forms of ID your members might be bringing in, including:
  • ITINs
  • Cédulas
  • Matriculas
  • Voter Registration Cards

In addition, we will cover what the compliance requirements are to open accounts per the PATRIOT Act's Customer Identification Program that all financial institutions must abide by. Don't let your customer identification program paralyze your efforts to serve your entire field of membership.

This webinar is offered in partnership with Coopera.

Access This Archive

Archived CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Viewing a archived webinar will enable you to see and hear a presentation, questions of the instructor, and refer to handouts. You need only a computer with an Internet connection and speakers. If you have a computer projection screen, it's easy to provide this training to a whole roomful of staff! Use our 90- to 120-minute archived webinars as part of a full day of training by gaining knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.

A single session archived webinar will be made available usually within 48 hours of the live event and a two session archived webinar will be made available within 48 hours of the conclusion of the second session. By registering for this archived webinar, you will receive unlimited access until the end date listed above. No access to this archived webinar is provided after the end date listed above.

Attend this webinar live on March 13, 2013

Access this archived webinar

Who Should Attend

This webinar is beneficial to credit union compliance and frontline staff.

Affiliation with CUNA/League is required for attendance.


Miriam De Dios

Miriam De Dios, CEO of Coopera Consulting, promotes Coopera’s approach to serving Hispanics. This comprehensive approach has helped credit unions position themselves for long-term growth by serving Hispanics. The idea of a “double bottom line,” where sustainable growth strategies are synonymous with social value is central to Coopera’s mission of partnering with people, businesses and communities.

Miriam has significant experience working in the financial services industry, having worked with State Farm Insurance Companies and John Deere Credit. Miriam is a member of the national Network of Latino Credit Unions and Professionals and the World Council of Credit Union’s Global Women’s Leadership Network. She serves on the board of directors for various local non-profit organizations, including the Iowa International Center, Hispanic Educational Resources and Latinas para Un Nuevo Amanecer. Miriam also serves on the Leadership Committee of the Des Moines New Leaders Council, the Latino Forum of the Urban Core Financial Services Task Force and is a past board member of Des Moines’s ALIANZA Latino Business Association. She is a 2010-2011 Leadership Iowa class graduate and a Des Moines New Leaders Council fellow. Miriam also teaches English as a Second Language classes to first generation immigrants as an Adjunct Professor for Des Moines Area Community College. She graduated with honors from Iowa State University and resides in Des Moines, Iowa.


The last day for cancellations was March 12, 2013. Substitutions are accepted anytime prior to March 13, 2013 at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.

For more program content information, call 800-356-9655, ext. 4249, or e-mail training@cuna.coop.

For registration questions, call 800-356-9655, ext. 4400, or e-mail reginfo@cuna.coop.